resources

FAQs

What is a tankless hot water heater?

Conventional Hot Water Tanks heat a large tank of water to a desired temperature and then you draw on it when you need hot water. A tankless hot water heater does not store hot water, but heats it instantaneously when you turn on a hot water faucet. Since it heats it as is passes through the system it never runs out of hot water, and since it does not need to maintain a tank of hot water – it is significantly more energy efficient.

Why should I go with tankless instead of a conventional tank?

Unlimited hot water on demand: Tankless water heaters never run out of hot water. Take as long as a shower as you want, or take two showers simultaneously, or fill that bathtub all the way up!

Energy efficiency: Tankless water heaters typically improve your energy consumption by 40% or more. So the amount of money you spend on hot water should be reduced by at least 40%. This type of water heater only heats water when you need it, so you no longer maintain hot water while you are away from home, or not needing it while at home.

Longer lasting: A properly maintained Tankless Water Heater lasts 5-10 years longer than a typical tank water heater. The new Sensei tankless water heaters also have a very simple internal design which makes ongoing service and maintenance simple and reliable.

Environmentally responsible: Not only are the units much smaller than a typical water heater, lessening the resources needed to construct them, but by dramatically lowering the amount of fuel needed to operate the systems you will be doing your part in lowering your carbon footprint.

Do you use my existing gas supply?

 Typical water heaters require 50,000 BTU’s, while tankless use 150,000 to 199,000 BTU’s, so we usually run an additional gas line from your meter. There are non-invasive ways of doing this that are quite effective. We will size your system to make sure that it is needed to run a new gas line.

Do you need to run a new vent?

Our new super high efficiency units have the ability to connect with your existing venting system eliminating the need for new vents to be run.

How long does it take for the hot water to reach my faucet?

The system will not speed up the amount of time it takes for you to get water. However we can make it very fast by installing a recirculation system.

Do they have recirculation systems?

All of our systems have recirculation capacity, and our most exclusive model has it built-in! 

I don’t have a recirculation system. Do you you have to run a new pipe to get one?

While we can run a dedicated line for a recirculation system to get faster hot water, we have the ability to use a new system to run a recirculation system utilizing your existing pipes.

Can I get a tax credit?

Our super high efficiency models are Energy Star Rated and do qualify for a tax credit. Consult your tax professional to see what savings you can realize.

What do you do with my old water heater?

We will remove and dispose of your water heater at no additional cost.

Does this require a building permit?

Yes, we will pull a permit and arrange an inspection of the new system.

How big is a tankless water heater?

They are quite small and are wall mounted. 27” High x 14” Wide x 9-1⁄2” deep, for our Standard Unit.

How long does it take to install a system?

Generally takes 4-6 hours to complete the installation (depending on complexity), plus a return visit to meet with the Building Inspector to inspect the system.

Didn’t I see one of these when I was on vacation out of the country?

Yes! Throughout the world tankless systems have become the standard. The technology has become widely adopted.

the install process: what should you expect?

So what does it take to install a new tankless water heater or retrofit and replace a traditional one? It differs depending on whether it is an existing residential home, new construction, commercial apartments, hotel, business, tiny home or RV. But the good news is, our plumbers have the most experience in Reno-Sparks area. They done tankless water heaters in every environment you can think of—except rocket ships. We haven’t done one yet, but every kid has a dream.

Okay, let us take you through the process, step by step.

Residential: What to expect

We will do a full evaluation on your residence, proper sizing of the correct unit, options that are available to you, different ways of supplying gas and venting that are the most functional and aesthetically pleasing.

We can provide solutions from a small single bathroom, to a grand estate.
We offer four levels of tankless water heaters;
1. High-Efficiency
2. High-Efficiency Plus  Sensei
3. Super High-Efficiency  Sensei
4. Super High-Efficiency Plus
Many of our options are Energy Star Rated and qualify for tax returns.

View our packages

Commercial & Industrial

Salons, restaurants, hotels—and even manufacturing facilities—can benefit from tankless water heaters. With our manufacturing partners help, we can install and design a system to match any need or design to realize significant savings on operation and maintenance from conventional systems.

Reasons to convert to tankless:

Old systems that need to be changed out
Increased energy efficiency and green certifications
Lower energy costs
Built-in redundancy

see commercial packages

Multi-family or Condo owners

Do you own or are planning to build apartment, mixed-use, or condominium complexes? We offer complete design and installation packages. There are unique and specialty application for individual condo owners, or for conversion of entire condominium complexes.

request consultation