MAINTENANCE &
SERVICE OPTIONS
Annual maintenance is necessary with all tankless water heaters. Whether Aquious or another company initially installed your tankless water heater, Aquious is the right choice for ongoing maintenance and service. That’s because we’re experts and handle the maintenance and service for more tankless water heaters in Reno-Sparks area than any other company.
Why your Tankless Water Heater needs to be cleaned and serviced once a year:
- Required to maintain your manufacturer’s warranty.
- Ensures your tankless water heater is producing the proper amount of hot water and is operating within parameters.
- Keeps your investment in good working order for the long term.
- Without flushing your water heater, the performance will steadily degrade until an error code appears (like a low oil light). It is best to prevent your water heater from reaching this point.
basic maintenance
Yearly Maintenance
$13/monthly
Billed Annually ($150)
- Your Tankless Unit needs to be flushed once a year to ensure proper operation, flow, and maintain your warranty.
- Flush the heat-exchanger with de-scaling fluid for a period of 45 to 60 min.
- Clean all air filters
- Clean out gas line sediment trap
ADVANCED SERVICE AND MAINTENANCE
Monthly Maintenance
$35
- Flush the heat-exchanger with de-scaling fluid for a period of 45 to 60 min.
- Clean all air filters
- Clean out gas line sediment trap
- Utilizing a wireless WiFi module we will monitor your unit and contact you if there has been any error detected, and service the unit.
- When the Tankless unit sends us the error code, it will help us more efficiently diagnose and fix the problem.
- Discounted Service call fees ($100 per hour for Advanced Maintenance customers vs. $120 per hour normal rate.)
PLATINUM SERVICE AND MAINTENANCE
Monthly Maintenance
$50
- All service calls and labor are free while you are enrolled and parts not covered by the manufactory warranty are discounted.
- Flush the heat-exchanger with de-scaling fluid for a period of 45 to 60 min.
- Clean all air filters
- Clean out gas line sediment trap
- Utilizing a wireless WiFi module we will monitor your unit and contact you if there has been any error detected, and service the unit.
- When the Tankless unit sends us the error code, it will help us more efficiently diagnose and fix the problem.
- Any service calls, regular maintenance, or part replacement is provided at no charge*.
- *We will charge a discounted rate for any parts that are no longer covered by the manufacturer’s warranty, however all labor will be complimentary with the platinum plan
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